IT infrastructure manager resume. IT Infrastructure Manager Resume Samples 4.6 (68 votes) for IT Infrastructure Manager Resume Samples. Created virtualization roadmap to reduce physical server count by 80% and save ongoing annual savings of $70,000 by the virtualization of 22 servers. Most employers prefer a master's degree in management information systems or a computer science-related discipline on applicants' resumes. Worked in conjunction with Network Manager responsible for EMEA and Asia Pacific region sites to deliver operational support, and drive global standards through all four of Harsco's business verticals; Infrastructure, Metals and Minerals, Rail and Industrials. • Extensive experience coding in; Python, Shell, SQL and Power-shell Another Infrastructure Project Manager resume . • Coordination and leading Infrastructure project delivery engineers Objective : Looking to obtain a position with a progressive company where one can leverage technical training with leadership and management skills to make a positive contribution to the organization.Preparation and accountability are paramount to success in an organization, and background has equipped to join a successful team and build on it. The recruiter has to be able to contact you ASAP if they like to offer you the job. It Infrastructure Project Manager Resume Examples. It’s actually very simple. Your journey to becoming an IT manager has, without a doubt, had both its good and tough times. Liaised with Client Executives, Directors, and Stakeholders for IT Projects and infrastructure operations. These include timely accurate status reporting, budgeting, estimating and scheduling tasks of medium to high complexity, and coordinating efforts of system professionals, Technical Tasks - Lead Project Reviews and Implementation Meetings for projects of medium to high complexity in a timely manner in accordance with department policies, procedures and standards, Confidence and credibility with excellent communication and relationship management skills with the ability to engage and influence senior level stakeholders, Prior management experience is desired, but not critical, as long as the incumbent has displayed sufficient leadership competencies, Escalating issues to management – To raise issues and get support from management business-case and financial management experience and training, Developing and maintaining strong collaborative, service oriented relationships with key business stakeholders, Working experience with Windows Server 2003/2008/2012, Active Directory, IIS, DNS, DHCP and HyperV, Working experience with VCE\VBLOCK\Cisco server platforms, management tools “insight manager / advanced ILO”, Related experience in environments designing, planning, and implementing solutions using the latest technology, Experience working with external vendors, negotiating services, and monitoring delivery of those services, Five (5) years’ experience managing large portfolios or operating budgets and delivering large scales IT Projects, Airline industry experience, including business process and supporting technology, Experience leading complex operations and strategic initiatives, Experience in leading projects and programs within and outside IT, as well as those that involved external providers, Leadership experience overseeing large technology projects from inception to implementation in an enterprise environment, Experience in technical delivery of large scale infrastructure projects with multiple dependencies across teams, including office build-outs or special events, Three (3) years’ experience in an IT/Business liaison role managing relationships with matrix partners, Information Technology experience working in an enterprise environment (500+ staff) with an emphasis in IT infrastructure, Strong advocate for process and technology improvement, Possess a strong work ethic and high level of professionalism with the ability to manage multiple projects simultaneously in a fast paced environment, More than 10 years of IT Infrastructure and IT Security, project, program, or portfolio management experience, Experience with architectural patterns of large, high-scale IT applications, Demonstrable experience as an IT Manager or similar role, Related experience in technology management, customer relationship management and staff management, Sustains personal energy, self-motivation and productivity and encourages good resilience in others, Experience defining and adhering to SLA’s, Motivating and developing staff - including vendors, Experiencing creating and adhering to department’s budget, Driving and understanding metrics –understand and use metrics constructively as a tool for service improvement, Hiring of and ongoing performance management of Infrastructure staff members, Working knowledge of risk management, standards, and policies formulation, Understanding of DevOps goals and the impact of DevOps to the build and release needs of the development and integration efforts, Working knowledge of multiple disciplines and technologies, Working with the Senior Manager IT Operations to create and communicate strategic technical direction, Understanding of code management, defect management, ticket, and project management tools, Understanding with both Agile and Waterfall project management processes, Managing and coordinating staff required for the achievement of the Company’s technology initiatives, operations, and functionality, Partnering with hardware and software vendors to ensure that near-term and long-term business needs are met, Outstanding initiative, work ethic and attention to detail, Relationship building – Customer relationships nurturing and ongoing maintenance, Provide for professional or technical growth of team though assignment, mentoring, or training, Clear and concise communicator including public speaking, Work with peers and managed service providers in resolving issues, Practices “Management by Wandering Around;” takes the opportunity to get to know staff in “informal/impromptu” settings Dresses in a professional manner, Able to foster and build a collaborative working relationship with various stakeholders, Collaborative and creative approach to problem solving, Knowledge of systems and networking landscape, BSc/BA in Computer Science, Engineering or related field, Application and system monitoring tools (App Dynamics, New Relic, ThousandEyes, LogicMonitor), Remain current on industry best practices & emerging technologies. Created and implemented strategic implementation plan and upgrade paths for the migration of legacy core systems. Collected and analyzed data for various IT functions including help desk trouble ticket resolution, telephone line usage and long distance costs, PC repair costs. Executed migration, upgrade and deployment of 50 Blackberry devices and coordinated initial end-user training. Successfully implemented and managed MPLS loop circuits between locations. Manage a 15-member team and 40 consultants to complete outsourced projects from numerous companies successfully. Infrastructure Manager Resume Statements Manage design, implementation and support of software prototyping tools, integrations systems and engineering labs for use by government defense department. Courses Agile Project Management training Project Management courses . Implemented Change, Incident, Problem, Availability, Capacity, Security, and Configuration management policies and best practices, achieving over 99.9% network/server uptime while reducing service desk staff by 50%. Therefore, you want your resume to convey this about yourself. Oversee the MS Windows server, desktop, printer, and Network infrastructure. Work directly with C-level management to create value, drive ROI, increase profitability, and reduce costs. Translating all of your experiences on a resume is not an easy task. Implemented IP based Video Conference System which provided instant real-time video conferencing between 2 corporate locations utilizing existing data lines. Collaborated with cross-functional teams spanning desktop engineering, control, and information technology to define business requirements for reporting tools such as Quality Center and ITSM. Present the most important skills in your resume, there's a list of typical manager, it infrastructure skills: • Work experience, software services and integration and API’s Successfully migrated datacenter from Houston corporate office to cloud in Denver. Managed, designed, configured, and implemented new IT infrastructure for new buildings sites. Achieved status as a Microsoft Certified Partner creating additional sales and marketing opportunities by offering solutions based on the Microsoft platform. infrastructure manager. Proactively and effectively managed day-to-day IT support requests and resolution workflow for technical operations issues. Managed several projects involving fresh setups and unit migrations while assisting in infrastructure integration efforts between various business units and with customers. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, it infrastructure experience. Sr. Depending on the company, an IT manager is sometimes called technology manager, technology lead, or IT lead. Representative Manager, IT Infrastructure resume experience can include: Two (2) to three (3) years of demonstrated management/supervisory experience in systems development, during which more than one of the following occurred; Manage and develop skills and capabilities of infrastructure … © 2020 Job Hero Limited. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Slashed HR cost by developing web site to manage intake of over 30,000 job applications. Achieved record-breaking 98% uptime that exceeded internal SLA targets via new architecture design and implementation. Initiated mentoring program to benefit the employees and the company that increased the company employee retention program to 95%. Designed, directed and deployed a global award-winning voice and data infrastructure utilizing advanced technologies as part of overall strategy that upgraded company to 21st century infrastructure. Implemented SCCM for servers and workstations management. Promoted ITIL-based policies and procedures that addressed incident, problem and change management. Managed all infrastructure projects for three clients. Accountable for the administration and management of a $450K annual budget, establishing and maintaining technical infrastructure, networks, systems, and processes. IT Infrastructure Manager - South East Region Major accomplishments: Developed in-depth project business cases for 12 separate operations. Virtually eliminated long-distance telephone charges by implementing an Internet-based VoIP solution. • Experience in Integrating API’s, or exchange data through services or messaging How to write your own Sr. IT Infrastructure Manager Resume. Key Pointers Hiring Managers Look for in an IT Manager Resume This is already given, but let me reiterate that a strong IT manager candidate should be well-versed and up-to-date in IT knowledge, technological trends, and industry best practices. All rights reserved. The template must be suitable for the job position you are applying. Developed and supervised the development of reports, standards, documentation, and procedures to ensure effective utilization of Information Management resources. Collaborated with Sales and Marketing teams, SME on infrastructure project proposals. Decreased intra-company access issues by managing an Active Directory Domain migration project after Banner was acquired by [company name]. A highly experienced Infrastructure Project Manager, who comes to you with a background in leading project teams through all phases of a project lifecycle. Revised technology plans and policies to address technology gaps regarding security hardening methodology and virtualization leading to an "excellent" IT rating from the Federal Bank IT examiner for IT systems, processes, and compliance. Assisted the QC and QA teams in testing products for Visa's secure file transfers which were written in-house, Secured all areas by installing cameras and Biometrics for access control with monitoring and alerts in place, Implemented and installed Exchange Server 2000 and supported the mail servers. This section, however, is not just a list of your previous manager, it infrastructure responsibilities. Infrastructure Manager-Systems Engineer Resume. Troubleshooted network systems and recommended improvements to infrastructure. Configured new Learning Center with multiple LAN access and set-up workgroups and networks for the PeopleSoft resystemization team. Implemented a cloud-based ASK system failover along with external SLAs for all cloud-based IT services. Migrated end users from Microsoft Dynamics to SAP B1. Microsoft Azure) im internationalen Umfeld, Kenntnisse im Bereich Microsoft im Enterprise Umfeld, Ausgeprägtes analytisches Denkvermögen und strukturiertes Handeln, Ausgezeichnete Präsentations- und Kommunikationsfähigkeiten in Englisch, Deutsch vorteilhaft, Written communications – the SDM needs to be able to write some very detailed and precise documents such as work instructions, as well as business-focused updates that go out to customers, Five (5) to ten (10) years with IT Technology (primarily server/san/appliances/load balancers/security/PCI, Managing business continuity and recovery of company’s information systems, including needs analysis, design, plan development, implementation and documentation, Own the relationship with our business’s functional area leaders and is responsible for delivery of IT solutions to support the business functions the manager is aligned to, Migrate all new business acquisitions off current systems and into Forum’s enterprise environment; provide appropriate technology due diligence in advance of acquisition, Experience with ITIL, Incident, Problem and Change Management, Experience as a team lead or manager of technical staff, Ensure that investments and initiatives in project management services align with organizational strategy and priorities, Contribute to the development if IT departmental strategies and aligning them with the overall business strategy, Direct the continuous and secure operation, administration and maintenance of the networking server and voice infrastructure through the development of strategic plans and roadmaps, Assisting in budget management and purchase request generation, ITSM ticket management and delegation to appropriate staff. Supported the entire IT enterprise, including corporate headquarters, training and service centers, factories, and global remote sales offices. Coordinated and supervised ongoing technical operations and IT support initiatives for firm applications implementation projects. Researched, evaluated, and assisted in implementation of an integrated IP telephony system, and achieved $50,000 in reduced project costs through effective vendor negotiations. Program managed real estate consolidation projects post merger and acquisition Coordinated evaluation and choice of a Project Portfolio Management (PPM) tool for the enterprise IT Infrastructure Project Managers document and adhere to project management plans to effectively administer projects. Tightened the work in-take process and proved valuable in completing the cross-charge process. JOHN H. SMITH, M.ENG. The work experience section should be the detailed summary of your latest 3 or 4 positions. Assumed ownership of ongoing migrations of MS Exchange, SharePoint servers and other critical business applications in a private cloud, Managed diverse teams of highly talented engineers to deliver operational support to 70+ offices around the globe in a 24x7 operation, Spearheaded the global IT infrastructure projects during Crane's rapid expansion and established operations in the US and abroad, Implemented a methodological approach directly improving the SLAs across the board. Representative Manager, IT Infrastructure resume experience can include: Make sure to make education a priority on your manager, it infrastructure resume. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree. ... • Exceptional communication skills and prove... • Strong verbal and written communication, c... • Strong development skills in a Dynamic Pro... • Managing prioritization of projects in alignment to the Business Strategy Instantly Download IT Infrastructure Manager Resume Template, Sample & Example in Microsoft Word (DOC), Apple Pages (pages) Format. Defined requirements for a new help-desk ticketing program that improved overall reporting and visibility of operational performance metrics. Established IT infrastructure vision and budgets estimates; developed project proposals improving client network performance; drove business cost savings. It Infrastructure Manager Resume Examples. It Infrainfrastructure Manager jobs in Singapore - Check out latest It Infrainfrastructure Manager job vacancies in Singapore with eligibility, salary, companies etc. Manager Scientific Games International Bluegrass Lakes Parkway – Alpharetta, GA. Directed initiative to improve the stability of the platform by integrating server and website monitoring, Increased production system's uptime by relocating equipment to secure data center and upgrading to Cisco firewalls, Implemented change control process to reduce errors and downtime, Developed and designed IT Infrastructure and Support departments to align with business needs and future growth, Designed and implement data centers, test labs and production rooms, working with builders from ground up, laying cables and installing racks and work centers as the build out progressed with security in mid at all times. Karen Brown Dayjob Limited The Big Peg 120 Vyse Street Birmingham B18 6NF England T: 0044 121 638 0026 E: firstname.lastname@example.org. Spearheaded HIPAA-compliant IT security systems, a full-service desk environment following ITIL best practices and a change management system with CAB authorization procedures. PERSONAL SUMMARY. This includes the evaluations, recommendations, acquisition and implementation of hardware, software and staff resources, Development and management of the annual budget, Completes the strategic planning for the area and participates in developing long-range technology architecture and strategy as it is applied to all phases of the enterprise’s operations and interactions with its customers and suppliers, Defines paths for necessary capacity increase for all technology within the enterprise, Develops standards for purchasing, identifying, evaluating, selecting, implementing, and managing technologies of the enterprise, Interfaces with internal customers, vendors, other Information Services personnel and corporate management in completion of tasks, Directs efforts of the area to comply with adapted standards and methodologies, Directs the review of the areas planning activity and progress and takes appropriate action, Liaise with International IT Country Directors to ensure that service SLA’s are maintained and projects are implemented on time and within budget, Liaise with our onsite/offshore outsourcing partners to ensure the level of support given to the countries meet defined SLA’s, Researches, plans, architects, implements and continually improves TEGNA’s on premise and cloud-based infrastructure platforms, Demonstrated experience with server, storage, network and cloud platforms including Dell VRTX, Cisco UCS, Cisco networking, NetApp, EMC, vmware, Microsoft Azure and Amazon Web Services, Demonstrated knowledge of and experience with modern infrastructure concepts including software defined networking; Infrastructure, Platform and Software as a Service and virtualization, Demonstrated knowledge of and experience with identity management and authentication platforms, Exceptional oral and written communication skills including the ability to communicate technical topics to a non-technical audience, Collaboration on the technical design and implementation of global IT infrastructure projects, IT Infrastructure Service Design and service transition, Release and deployment of IT Infrastructure services, Planning and implementation of changes of versions, Strong project management skills, including prioritization, planning and coordination between multiple functional project teams, Excellent time management skills with the ability to adapt to changing business priorities and operational demands; and, Strong interpersonal, problem-solving & analytical skills, combined with sound business judgment, Strong analytical skills, customer empathy, and ability to grow individual careers, Detail oriented with strategic planning and problem solving skills, Healthcare technical experience with 3 years of experience in a managerial capacity, Manage and develop skills and capabilities of project management staff across the organization, Two (2) to three (3) years of demonstrated management/supervisory experience in systems development, during which more than one of the following occurred, Manage and develop skills and capabilities of infrastructure staff across the organization, Distinctive presentation and communication skills in English, German beneficial, Effectively recruits, develops, utilizes, evaluates, and rewards employees, Communicate effectively with Twitter leadership, IT peers, partners, and end users regarding system and network activities, Effectively work multi-functionally with partners to deliver the solutions & outcomes that meet internal and external customer needs, Demonstrated ability to prioritize workload and delegate effectively to meet deadlines and management expectations, Excellent troubleshooting and mentoring skills, Strong analytical and quantitative skills and the ability to identify problems and offer solutions, Ensuring incident response and management protocols and process are effectively and consistently followed, developing new policies where required, Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environments, Proven experience leading infrastructure operations team, Strong background with Windows\Linux security and Operating System hardening in keeping with both corporate and industry standards and best practices, Experience maintaining and supporting Citrix platforms, Managing the company’s development, deployment and execution of controls and defenses to ensure the security of company technology and information, Define, procure, and provide quality support of computing, support, networking, NOS, telecommunications, and infrastructure for client account, Assist in troubleshooting hardware and networking issues, Knowledge and understanding of a range of computer and networking software, hardware systems and related technologies, Develop staff members through continuous feedback, mentoring, annual goal planning and performance management; and, Provide computing services to client on a day to day basis consistent with Service Level Agreements, Work with IT leaders to develop project and program resourcing strategies to ensure optimum support for the day-to-day project management activities, Ensure adoption and implementation of ISI’s IT Playbook methodology and oversee project and program management coaching, Provide technical expertise with Microsoft operating systems, Microsoft Office applications, and Cisco products, Maintain system, network, and security disaster recovery plans, scripts, and coordinate testing, Vendor Management – Ensure our outsourcing relationships are reviewed per policy and meet with our key vendors at least monthly, Internal consultant for IT infrastructure services, Coordination and support of global IT projects for the PUMA group, 3rd level support of IT Infrastructure services, Mehrjährige Berufserfahrung in der Konzeption und Konfiguration von IT-Infrastrukturlösungen (z.B. 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Long-Distance telephone charges by implementing an Internet-based VoIP solution department heads to improve IT service Delivery you ’ held... Following ITIL best practices and a change management various IT Infrainfrastructure manager job @! Manager with experience in business process analysis to be honest about your level ability... Buildings sites job duties, focus on those where you were in charge Example in Microsoft Word ( ).